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Download These Members-Only Resources

By downloading any of these Members-Only Resources, you agree to use them for your consumption and not to share or distribute them. You also agree to consume them in keeping with all the laws and principles that apply to copyright-protected materials.

Mike Watkins’ 143-page book: It’s Only Money!

Clemens Rettich’s Great Performances: The Small Business Script for the 21st Century

6 Lies – 6 Truths – New Business Owners

A 19-page roadmap to the common myths and truths of owning and growing a business. No nonsense, just a fresh, reality-based perspective. Learn the six things you SHOULD know about starting a new business.

It Works Like This – Our Approach to Growing a Business

A 20-page playbook with the answer to the questions “What’s next?” or “What else can I do to grow my business?” Learn how to improve business performance, grow a business, grow a management team, and grow your leadership skills.

Getting Buy-In – Planning for Change With Your Team

Get buy-in to the big changes in your organization. How do you get your employees to believe that there will never be growth without change? Most businesses don’t even try. That promotes resistance and stops change dead in its tracks.  Assuming you have the right people on your team, they will agree to change when you explain its necessity and clarify what’s in it for them and the real challenges.

The 360 Customer Experience Cycle – creating the foundations of repeat and referred business.

Create a customer experience that drives sales, repeat and referred business, and profits. Is getting sales and getting repeat sales the same thing? Most businesses are leaving market share on the table because they don’t understand the difference. Repeat and referred business is the lifeblood of a thriving business and the only way to ensure growing market share.

The Recruiting Cycle – how to have the one thing that matters more than anything else: a talented team

‘The Recruiting Cycle: The roadmap to building a high-value, high retention organization.’ Do you market for talent? Most businesses don’t. And THAT’S a mistake. Marketing for talent and just putting up job postings are not the same thing.  If you have the right talent on your team, your customers will come, and they will stay.

Positive Feedback Management – the most effective way to improve productivity

This 14-page roadmap covers why Positive Feedback is the most effective management tool and how to redesign your organization and your management practices to leverage the power of positive feedback. Do you want to improve productivity, retention, and net happiness? Start using positive feedback today.

The Cash Flow Cycle – the heart of a financially successful business

This eBook walks you through the steps to build a cash flow cycle that supports growth through bootstrapping. Bootstrapping is a challenging way to grow a business at the best of times, but if your cash flow is not optimal, it is impossible. Revenues and profits matter, but nothing matters as much in growing a business as available cash flow.

The Ultimate Business – how is this all going to end?

‘The Ultimate Business – Your Guide To Maximizing The Value of Your Business

This 21-page toolkit covers the three significant steps you have to take in your journey to creating the ultimate business: (1) Build the brand; (2) Build the team; (3) Build the systems. Your business will not give you a positive return on your blood, sweat, and tears investment until you have implemented the ideas in this guide.

The Organized Owner – Managing Email

How to get on top of email and use it as a productivity tool instead of a productivity drain.

The Trades Business Toolkit

Download ‘Trades Business Toolkit – The Tools You Need to Grow a Trades Business’. Learn how a trades business can grow market share, develop resilient systems, and develop human capacity. This is all about improving business performance and growing from a ‘self-employed plumber or electrician’ to being the owner of a thriving business where you don’t work on the tools!

The Strategic Business

Want to get past being self-employed and start getting the benefits you have dreamed of, being a business owner? Download this blueprint to effective strategic planning. Understand the reasons why strategic planning is central to your growth. Business Strategy is not mysterious or complex, it is just a basic set of principles that help you make the right decisions that grow your business dreams into business reality.

External Resources

CFIB (Canadian Federation of Independent Businesses) 
Harvard Business
Seth Godin –
Gary Vaynerchuck’s YouTube channel:

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